In California you have the right to choose your own repair shop. An insurer can suggest one, but the choice is yours, and we handle the claim with any major carrier from first call to delivery.
Owners are sometimes told they must use a specific shop. That is not how it works in California. Here is your right explained plainly, and how we run the claim no matter the carrier.
What California law gives you
You decide where your rig is repaired. An insurer may recommend a shop, but it cannot require you to use one, and steering you away from your choice is not allowed.
- You choose the shop, not the insurer
- A recommendation is a suggestion, not a requirement
- We work with every major carrier
Why owners choose OCRV Center
We specialize in large rigs, custom builds, and fleet vehicles that a general body shop is not set up to handle, and we bill your carrier direct.
How we handle the carrier for you
We write the estimate, manage the documentation and supplements, and communicate with the adjuster so you are not stuck in the middle of the claim.
Frequently asked questions
Can my insurance company make me use their shop?+
No. In California you have the right to choose your own repair shop. Your insurer can recommend one, but the choice is yours, and we handle the claim with any major carrier.
Will using my own shop slow down the claim?+
No. We bill your carrier direct, write the estimate, and manage the documentation and supplements, so choosing us keeps the claim moving rather than holding it up.
Do you work with every insurance carrier?+
We work with every major carrier, including Progressive, GEICO, State Farm, AAA SoCal, Mercury, and Allstate, and we handle the adjuster communication for you.
Related Repairs and Audiences
Who we help
Vehicles we work on
Start your insurance claim the right way
Before you file a claim or choose a shop, know how the process really works. Our Free Booklet breaks down the most common insurance pitfalls and how to avoid them.