After a collision, get safe, document everything, exchange information, and open your claim. Bring the photos and claim number to OCRV Center, and we write the estimate and handle the carrier from there.
The hours after an accident set the tone for the whole claim. A few simple steps protect your settlement and make the repair faster. Here is the order we recommend, then how to hand the claim to us.
First steps at the scene
Move to safety, check for injuries, and call for help if anyone is hurt. A large rig blocking a lane is a hazard, so use flares or triangles when you can.
- Confirm everyone is safe before anything else
- Photograph the damage, the other vehicle, and the scene
- Exchange driver, insurance, and contact information
- Note the location, time, and how the impact happened
Opening your insurance claim
Call your carrier to start the claim and write down the claim number. You can request a written estimate from us and we bill the carrier direct.
- Report the loss to your insurer and get a claim number
- Keep all photos and the police report if one was filed
- Bring the claim number to OCRV Center to start the estimate
How OCRV Center takes it from here
We document the damage, write a complete estimate, and handle adjuster communication. Hidden damage is found at teardown and supplemented before the repair stalls.
Frequently asked questions
What should I photograph after an RV accident?+
Photograph all sides of your rig, any contact points, the other vehicle, license plates, and the wider scene. The more angles you capture, the easier it is to document the full claim, so do not delete anything until the repair is complete.
Do I have to call my insurance before bringing my rig to you?+
It helps to have a claim number, but you can come in first. We can write the estimate, then bill your carrier direct once the claim is open, and we handle the documentation either way.
How soon should I start the repair after an accident?+
Sooner is better, because hidden water intrusion and structural stress can worsen if a damaged rig sits. Bring it in, get a written estimate, and we coordinate the timing with your adjuster.
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Start your insurance claim the right way
Before you file a claim or choose a shop, know how the process really works. Our Free Booklet breaks down the most common insurance pitfalls and how to avoid them.