# Top 25 Pitfalls Insurance Companies Do Not Tell You

> Most RV and fleet owners do not know how a claim can be undervalued, delayed, or pushed toward cheap parts. Here are the 25 most common pitfalls and exactly how OCRV Center protects you from each one, with insurance billed direct from first call to final payment.

An insurance claim on a big rig is not like a fender bender on a sedan. The repairs are larger, the hidden damage is easier to miss, and the value of a custom build is easy to shortchange. We have handled enough claims to know where they go wrong, so here is the honest list and how we solve each one.

## Frequently asked questions

### Do I have to use the shop my insurance company recommends?

No. In California you have the right to choose your own repair shop. An insurer can suggest a shop, but the choice is yours, and we will handle the claim with any major carrier from first call to final payment.

### What should I do first after RV collision damage?

Document the damage with photos, get the claim number, and bring both to us. We write a complete estimate, handle the carrier communication, and supplement for hidden damage so the repair is approved once and done right.


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Source: https://oc-rv.com/insurance/top-25-pitfalls/
OCRV Center, 23281 La Palma Ave, Yorba Linda, CA 92887. Phone (949) 799-3387. In shop only; insurance billed direct.