# How Insurance Claims Work at OCRV Center

> We make the claim simple: written estimate, direct carrier billing, supplements for hidden damage, expert repair, quality check, and delivery. You bring the claim number, we handle the rest.

The reason a claim feels overwhelming is that owners are asked to coordinate between an adjuster and a shop that do not talk to each other. We sit in the middle and run the whole process so you do not have to.

## Our claim process step by step

- Written estimate, insurance walk ins welcome
- We bill your carrier direct and handle the paperwork
- We tear down and supplement for hidden damage
- Expert in shop repair across body, paint, structure, and systems
- Multi point quality check before delivery
- We deliver the rig clean with clear documentation

## Frequently asked questions

### Do you bill my insurance company directly?

Yes. We bill direct with every major carrier, including Progressive, GEICO, State Farm, AAA SoCal, Mercury, Allstate, and more, and we manage the documentation and supplements so you are not in the middle.


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Source: https://oc-rv.com/insurance/claim-process/
OCRV Center, 23281 La Palma Ave, Yorba Linda, CA 92887. Phone (949) 799-3387. In shop only; insurance billed direct.